PAYMENT POLICY:
- Full payment is required at the time of booking to secure the accommodation/site. Any overdue balances must be settled on arrival.
- Management observes the right to fix any errors in quoted price (including verbal and written quotes).
CANCELLATION POLICY:
General Cancellations:
- All cancellations must be made in writing by emailing info@dargavilleholiday.co.nz
- Cancellations made 72 hours or more prior to the day of arrival = 75% refund.
- Cancellations made within 72 hours of the day of arrival = no refund.
- No refunds will be given for late arrival or early departure.
- All bookings made during the following periods are non-refundable:
- Any public holiday weekends observed in Northland
- Christmas/New Year period – 20th December to 10th January
COVID 19 Cancellations:
- All cancellations must be made in writing by emailing info@dargavilleholiday.co.nz
- Cancellations due to alert level change or government enforced travel restrictions = 100% refundable or transferrable to another date.
- Cancellations because of public health requirements to isolate (confirmed/probable case or close contact) = 75% refund. Please note: this is at the discretion of management and evidence of this requirement may be requested.
- Cancellation due to change of mind (no alert level restrictions but not wanting to travel) = no refund.
Dargaville Holiday Park has the following additional policies:
- No guest visitors
- No pet's
- No recreational vehicles/road bikes are to be stored in rooms
CHILD POLICY:
Adults = 13 years or older on the date of arrival.
Children = 1 year to 13 years of age on the date of arrival.
Infants = under 12 months of age on the date of arrival.
